Namma Courier is committed to protecting the privacy and personal information of its customers. This Privacy Policy explains how we collect, use, store, and protect your information.
We may collect the following information while providing courier services:
Customer name, address, phone number, and email ID
Consignee (receiver) name, address, and contact details
Shipment details such as weight, contents description, and invoice value
Identification or documentation required for courier or customs purposes
The information collected is used solely for:
Booking, processing, transporting, and delivering consignments
Communication regarding shipment status, delays, or service issues
Compliance with legal, regulatory, customs, and courier requirements
Internal records, billing, and service improvement
Customer information may be shared with third-party carriers, delivery partners, customs authorities, or government agencies strictly as required to complete delivery or comply with law.
Namma Courier does not sell, rent, or trade customer personal data to third parties for marketing purposes.
We take reasonable and appropriate measures to protect customer information from unauthorized access, misuse, loss, or disclosure. However, Namma Courier shall not be responsible for data breaches beyond its reasonable control.
Customers are responsible for ensuring that:
All personal and shipment information provided is accurate and complete
The consignee is informed that their details are shared for delivery purposes
Incorrect or incomplete information may result in delay, return, or non-delivery.
Customer information will be retained only for as long as necessary to:
Complete courier services
Meet legal, accounting, or regulatory requirements
By booking a shipment with Namma Courier, the customer consents to the collection, use, and sharing of information as outlined in this Privacy Policy.
Namma Courier shall not be liable for any indirect, incidental, or consequential loss arising from the use or disclosure of customer information, except as required by applicable law.
Namma Courier reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated policies will be effective immediately upon publication or display.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to jurisdiction within Chennai City only.